← Back to home

Refund Policy

Last updated: April 5, 2026

Overview

This Refund Policy explains how refunds are handled for DetailForge ("we," "us," or "our"), including credits and digital services delivered through our platform.

Credits and used services

Credits and digital services (such as generated outputs) are generally non-refundable once used or consumed. When you initiate a generation or download that deducts credits, that use is considered delivery of the service for the purpose of this policy.

Technical issues

If a technical issue on our side prevents you from receiving the service you paid for with credits (for example, a confirmed system failure after a successful charge), please contact us. We will review the situation and may offer a credit adjustment or other reasonable resolution where appropriate.

How we review requests

Refund or compensation requests are considered on a case-by-case basis. We may ask for details such as the time of the issue, your account email, and any error messages. Submitting a request does not guarantee a refund.

Contact

For refund-related questions, contact: cacser47@gmail.com